Annual Maintenance Contract

Comprehensive Maintenance
Wide Range and Brand of Hardware - Servers, Networks, Laptops, PC and other IT Equipments

On-site & In-time support in case of failure
Back office Helpdesk Team to Keep Call Track
Standby equipment provided in case of service delay
Preventive Maintenances

Non Comprehensive Maintenance

On-site & In-time support in case of failure
Back office Helpdesk Team to Keep Call Track
Upgrades and Fixing with aggressive Commercial
Installation and configuration of replaced hardware

Comprehensive Maintenance Does Not Include

Any consumable like Printer Cartridges, Toners, Printer Heads, Stationary & Battery
Physical Damage and Malfunction due to Electrical Surge or Power
Software support where licensed anti-virus software is not installed
Data Related Support

Non Comprehensive Maintenance Does Not Include

No support on Mishandling and Physical Damage of devices
Data Related Support
No Standby equipment will be provided